Generation of net new opportunities from within your customer base.
Save time
Automation of labor-intensive tasks with recommendations and insights for leadership.
A Chasm to Close
Sales and customer management professionals need to focus on the most important opportunities and issues in front of them, leaving them without the time secure potential business within their entire customer base and to of hold off competition that's constantly trying to take market share.
Time ConstrainedSales and customer teams are time constrained and can't give each customer the same amount of attention or service.
Missed SignalsKnowing which customers have stopped using, or conversely, may like to purchase additional products and services takes constant oversight
Strained Customer RelationshipsWithout customers explicitly raising their hands, they can become "out of sight, out of mind" until they're gone.
Race to the BottomCustomers are inevitably "commoditizing" the products or services they're receiving, requiring constant education to avoid a "race to the bottom."
Every customer should receive the proactive outreach and support they need to fully realize the value of your product and service offerings.
autoCSis your best customer manager and is infinitely scalable
Time Saving
With AutoCS, companies can save 30 plus percent of their time by automating proactive outreach tasks, freeing up employees to focus on the most critical client issues and on the most important opportunities.
AutoCS provides companies and their sales teams with data-driven approach to understanding their customers and identifying which relationships to prioritize. And by monitoring metrics such as product usage or customer engagement, AutoCS can identify customers who are at risk of churning an alert the sales team so they can take appropriate action.
Our agent will analyze customer data to craft personalized messages tailored to each individual client communication with focus on providing customers with useful information, such as reminders to reorder, new products to purchase, and requests to provide social referrals.
Each aspect of AutoCS is designed to amplify and improve the customer relationship
Action planning and Prioritization
Identifying, prioritizing, and queuing the next best action for each customer.
Outreach and Engagement
Intelligently crafted messages based on customer persona and communication preference.
Insights based on Customer Interaction
Based on all customer outreach, recommendations for how to improve products and services for increased usage and retention.
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